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During this 3-hour interactive session, you will gain a renewed sense of clarity, calm and control and will become more efficient, effective and productive in managing e-mail communication.

If you use Microsoft Outlook® to communicate via e-mail at work and feel overwhelmed by the size of your inbox, the volume of e-mail you are required to manage and are concerned about how it is affecting your productivity, or you have difficulty filing and finding e-mail messages, then this workshop is for you.

Learning Outcomes

Understand the current state of e-mail communication
Learn to control e-mail by setting up organizing systems
Establish practices for managing incoming and outgoing e-mail
Reduce the volume of e-mail generated
Put these proven techniques into practice

Content

Introduction and e-mail fast facts
Identify advantages and disadvantages of e-mail
The basics of organizing e-mail
Scheduling e-mail time
Tips for managing incoming e-mail
Identify e-mail folder structure and categories
Integrating Tasks and Calendar
Managing outgoing e-mail

Register today: